Ongoing counsel for solopreneurs
as they continue to expand.

Momentum,
Maintained.

Whether you’ve completed 4 Weeks to Launch or are building inside D.I.Y. Club, this is where our work continues. The Help Desk is a space for thoughtful collaboration without urgency — because you always know exactly where to find me.  

Your Access Includes:
  • Office Hours

    Twice-weekly open sessions for collaborative work, live feedback, & strategic planning.

  • Slack Access

    A more intimate space to connect, so our conversations don’t clutter your email.

  • Member Rates

    A preferred hourly rate for custom project work, available exclusively to Members.

Office Hours are updated quarterly, determined by Slack Poll to ensure meaningful attendance. The next Poll will be conducted on the last week of May.

Office Hours

Spring Schedule:

TUESDAY

10AM - 1PM PST

FRIDAY

1PM - 4PM PST

Ways to Engage:
  • Your website is a living system that requires ongoing stewardship. In The Help Desk, we’ll integrate new ideas, launch campaigns, and implement improvements without disrupting the integrity of your foundation. Small adjustments, made consistently, prevent costly overhauls later.

  • Big ideas call for clear timelines and defined milestones. We can begin by clarifying your priorities to create a structured plan mapped to your existing calendar. Office Hours support follow-through with consistent check-ins to identify & eliminate bottlenecks, while documentation shared over Slack tracks progress over time.

  • Whether you’re preparing for a launch, refining content cadence, or expanding your reach to a new medium, we’ll approach your goals with intention. Together, we’ll define the message and any sequencing to reinforce your position, so your marketing feels cohesive rather than reactive.

  • Consistency builds credibility. Your brand expression should be instantly recognizable without feeling static. From typography to color hierarchy to layout choices, we’ll approach your visual system to ensure each element reinforces clarity.

  • Strategic communications convey confidence, while preserving your personality. Bring in-progress copy to Office Hours, and we’ll refine the messaging so it feels direct, impactful, and aligned with your unique voice, no matter where it shows up.

  • Inside The Help Desk, we create space for internal work that often gets postponed, advancing initiatives that can get lost beneath daily demands. We hold the vision for your next chapter, while taking deliberate, incremental steps to get you there.

Your Consultant

Meg Pompetti

With over a decade of experience guiding creative and service-based businesses, I’m here to make complex systems feel simple, offering strategic insight as you iterate, experiment, and grow. The Help Desk is my way of providing fractional support long-term, no contract required.

aka, MADAMPERSAND

The Help Desk
$150.00
Every month
$1,500.00
Every year

Access ongoing counsel to set goals, ask questions, and receive the support you really need.


✓ Twice-Weekly Office Hours
✓ Invitation to Private Slack Workspace
✓ Preferred Hourly Rate for Members ($80)
✓ Annual Members Receive 2 Months Free